Support & FAQ

Yes. Kluvit is free to download and use. Core habit tracking, XP, and social features are free. Premium features like advanced analytics and exclusive avatar items may be available via in-app purchase.

Kluvit connects with Strava (real-time webhook), Hevy (API key), and Apple Health (iOS). Adidas Running support is coming. Once connected, your workouts sync automatically and you earn XP without logging manually.

XP is based on effort: Running earns 5 XP/km, Cycling 3 XP/km, Gym 3 XP/set, Swimming 2 XP/lap, Box 4 XP/round, and so on. The same formula applies whether you log manually or sync from a connected app.

No. Kluvit deduplicates by activity ID and also checks for manual logs within ±1 hour of a synced workout. You can never earn XP twice for the same session.

Clubs are groups of users with shared fitness goals. You can join existing clubs, create your own, participate in club challenges, chat with members, and compete on a leaderboard. Clubs can be public or invite-only.

You can challenge any friend to a head-to-head competition — e.g., "Who logs more km this week?". The winner earns bonus XP and bragging rights.

Your personal health data is stored securely using Supabase with Row Level Security — you can only access your own data. Access tokens for connected apps (Strava, Adidas) are stored server-side and never exposed to the client. See our Privacy Policy for full details.

Go to Settings → Account → Delete Account. This permanently removes all your data including habit logs, XP, clubs, and social connections. This action is irreversible.

First, check that your Strava connection is active in Settings → Connected Apps. If it shows connected but workouts are not syncing, disconnect and reconnect your account. If the issue persists, contact support.

Email us at support@kluvit.app — we typically respond within 24 hours.